Job Description
HealthPlanOne is dedicated to helping people find the right health insurance at the right price, simplifying the shopping process, especially today.
Role: Senior AI Engineer
Overview
A key member of a cross-functional team leveraging cutting-edge technology to deliver scalable, accurate, and compliant AI solutions. This role involves working across departments, defining technical specs, implementing algorithms, and ensuring system performance.
Responsibilities
- Optimize AI and ML solutions for call transcription scoring, ensuring scalability and regulatory compliance.
- Collaborate with stakeholders including compliance officers and management to understand standards and define goals.
- Work with software developers to ensure system integration with transcription services, databases, and reporting tools.
- Lead efforts in building and fine-tuning LLM scripts for analytics, ensuring adherence to compliance criteria.
- Manage processes for end-to-end quality testing, focusing on data integrity and accuracy.
- Define and document scoring metrics, thresholds, and evaluation techniques.
- Troubleshoot and resolve issues, incorporating user feedback for continuous improvement.
- Maintain detailed technical documentation.
- Perform additional duties as needed.
Required Skills & Abilities
- Bachelor’s in Computer Engineering, Computer Science, or related.
- Knowledge of NLP, AI, and machine learning concepts.
- 5+ years experience with Python and data processing/visualization tools.
- Familiarity with regular expression matching.
- Experience with LLMs like ChatGPT; familiarity with corporate reporting tools like DOMO.
- Excellent communication, organizational, and problem-solving skills.
Preferred Skills & Abilities
- Leadership experience.
- Knowledge of CMS regulations and healthcare standards.
Physical Requirements
- Prolonged sitting at a desk in a typical cubicle environment.
Employment Details
- Type: Internship
- Location: Hybrid remote in Trumbull, CT 06611
- Benefits: Dental, Health, Paid time off, Vision
- Schedule: 8-hour shifts, Monday to Friday
EEO Policy
HealthPlanOne values diversity and equal opportunity, conducting necessary drug tests and background checks.
Job Highlights
Qualifications
- Bachelor's in relevant fields
- Knowledge of NLP, AI, ML tools
- 5+ years Python experience
- Experience with Regular Expressions and reporting tools
- Excellent communication skills
- Ability to work in a typical office environment
Responsibilities
- Optimize AI/ML solutions for call transcription
- Collaborate with stakeholders to set project metrics
- Work with developers on system integration
- Fine-tune LLM scripts for analytics
- Lead quality testing
- Document processes and decisions
Benefits
- Insurance (Dental, Health, Vision)
- Paid time off
- Work schedule details
Tags
AI, Machine Learning, Python, NLP, Healthcare Compliance