Job Description
Company Overview
Our Organization is a forward-thinking logistics technology company dedicated to revolutionizing the freight and supply chain industry through intelligent automation. Our mission is to streamline operations, enhance customer experiences, and drive efficiency using cutting-edge AI solutions.
Summary
We are seeking an experienced AI Engineer to lead the development and deployment of AI-driven customer support agents and automation tools. This role involves integrating large language models (LLMs), implementing retrieval-augmented generation (RAG) systems, and deploying scalable solutions within our AWS infrastructure. The ideal candidate will have a strong background in AI/ML technologies, cloud deployment.
Key Responsibilities
- AI Agent Development: Design and implement AI-powered customer support agents using LLMs and RAG techniques.
- API Integration: Develop and maintain APIs to connect AI agents with internal systems and customer interfaces.
- Data Management: Work with MySQL databases to manage data essential for AI operations.
- Cloud Deployment: Deploy AI solutions on AWS using EC2, Lambda, S3, and IAM.
- Collaboration: Work cross-functionally with product, technical, and cross functional teams to align AI with business needs.
- Performance Monitoring: Implement tools to monitor and optimize agent performance.
Qualifications
- 5+ years in AI/ML engineering roles.
- Proficiency in Python, TensorFlow/PyTorch.
- Experience with LLMs (e.g., GPT-4), RAG, vector DBs (e.g., Pinecone).
- Skilled in RESTful APIs and AWS services (EC2, Lambda, etc.).
- Proficiency in SQL and MySQL.
- Excellent communication and problem-solving skills.
Preferred Qualifications
- Logistics or supply chain industry experience.
- Familiarity with n8n or Zapier.
- Knowledge of Docker and Kubernetes.
Why Join Us
- Innovative Environment: Work on cutting-edge AI in logistics.
- Impactful Work: Improve operational efficiency and customer satisfaction.
- Growth Opportunities: Professional development and advancement.
Job Details
- Type: Full-time
- Pay: $90,000 - $120,000 per year
- Benefits:
- Dental care
- Extended health care
- Paid time off
- Schedule:
- Monday to Friday
- Weekends as needed
- Experience:
- AI/ML engineering: 3 years (required)
- Python + LLM stack (GPT APIs, RAG systems): 3 years (required)
- Deployment experience on AWS (EC2, Lambda, S3 etc.): 3 years (required)
- Proficiency with MySQL and API integrations: 3 years (required)
- Project links, GitHub, or portfolio included (preferred)
- Work Location: In person
Job Highlights
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