About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. Our services include:
- Full-service payroll
- Health insurance
- 401(k)s
- Expert HR
- Team management tools
Our Offices: Denver, San Francisco, and New York
Business Reach: Over 400,000 businesses nationwide
Our Mission
Create a world where work empowers a better life, fostering a collaborative and inclusive workplace, both physically and virtually.
About The Role
We are seeking an Experienced Principal AI Software Engineer to lead the design, development, and deployment of AI solutions aimed at enhancing our customer experience. Your role will involve:
- Delivering exceptional customer and advocate experiences at scale
- Applying AI and software engineering expertise to improve interactions and satisfaction
- Leading innovation in how Gusto leverages AI
Key Responsibilities
- Design, develop, and deploy AI-powered applications
- Collaborate with product management, design, and customer experience teams
- Contribute to architectural decisions and best practices
- Stay updated on industry trends in AI and machine learning
- Mentor engineers and foster AI and software development skills
Requirements
- 12+ years of software development experience (Full Stack or Backend)
- Passion and experience in AI, machine learning, or LLMs
- Proficiency in Python, Ruby, TypeScript, React, etc.
- Experience with scalable, high-performance distributed systems
- Strong problem-solving skills
- Startup or founder mindset, comfortable with ambiguity and risk
Compensation & Location
- Denver: $222,000-$256,000
- Los Angeles / Remote: $241,000-$277,000
- San Francisco / New York / Seattle: $261,000-$299,000
Office Expectations
Employees based in these locations are expected to work from the office approximately 2-3 days per week.
Additional Notes
- Strong commitment to diversity, equity, and inclusion
- Equal opportunity employer
- Accommodations for disabilities available
- Data privacy and security are taken seriously
Note
When working remotely, a reliable internet connection is necessary.
Join us if you share our values and enthusiasm for small businesses!