Machine Learning Engineer at Qualtrics
Company Overview
At Qualtrics, we develop software used by the world’s leading brands to provide exceptional frontline experiences, enhance team performance, and design products loved by customers. We're more than just a platform; we're pioneers in the Experience Management category, serving over 18,000 clients globally.
Our Culture & Mission
- Grit, determination, and a non-conventional approach
- Close-knit, high-functioning teams dedicated to customer service
- Empowered to set ambitious goals and innovate fast
- Collaborative environment encouraging strategic risks and problem-solving
- Serve industries including retail, government, and healthcare
About the Role: Machine Learning Engineer
Why We Have This Role
Seeking an engineer to elevate our Machine Learning (ML) and Artificial Intelligence (AI) strategies, prioritizing personalizing Qualtrics experience through ML/AI features to showcase data as a core value and competitive edge.
Keyqualities for Success
- Ability to build simple solutions for complex customer problems
- Agile development and quality ownership
- Maintain a supportive environment for growth and achievement
- Collaborate with peers, prioritizing features to deliver customer value
- Develop scalable, robust microservices for statistical analysis and ML models
- Implement, optimize, and upgrade features for customer satisfaction
Growth Opportunities
- Implementing and tuning cutting-edge ML models
- Building scalable data pipelines for cleansing, anonymizing, measuring, and indexing multi-modal data.
Responsibilities
- Collaborate with specialists, tech-ops, product managers
- Lead design reviews, architectural discussions, and technical activities
- Participate in daily stand-ups, prioritize tasks
- Prototype and test solutions rapidly
- Develop, optimize, and deploy ML models
- Build data pipelines for processing complex data sets
Qualifications
- Bachelor’s degree in Computer Science or related fields
- Interest in modern ML/deep learning systems
- Strong fundamentals in algorithms, complexity, and performance
- Proficiency in Java, C#, or Python, with object-oriented design experience
- Hands-on experience with applied ML models and large-scale ML systems
About the Team
- Part of the Data Intelligence Center of Excellence (DICE)
- Responsible for AI/ML research, development, and infrastructure
- Partner with application teams to enhance efficiency, innovation, and growth
Perks & Benefits
- $1800 Experience Bonus
- Unlimited Sick Days
- Active Communities for support and advocacy
Work Model
- Hybrid: 3 days in-office (Monday, Thursday, plus one day)
- Flexible work for remaining days
Equal Opportunity Statement
Qualtrics provides an inclusive environment and accommodations for persons with disabilities.
Additional Details
- US Salary Range: $99,500 — $187,000
- Join Qualtrics Insiders for exclusive updates and content