Job Description
About Emvo AI
Emvo AI is revolutionising customer engagement through our omnichannel AI workforce solution that delivers personalised, empathetic support 24/7. Our proprietary technology combines advanced language models, contextual memory, and an empathy engine to enable truly human-like voice interactions at scale.
Sectors We Serve
- BFSI
- Healthcare
- Aviation
- Automotive
- E-commerce
The Role
We are seeking experienced AI Engineers passionate about building cutting-edge AI systems that transform customer experiences. As a Senior AI Engineer, you will work on our core proprietary technologies:
- Infinite Memory Layer
- Voice Empathy Engine
- Agentic RAG architecture
Responsibilities
- Enhance our Infinite Memory Layer architecture for hyper-personalized customer experiences
- Implement sophisticated orchestration models for low-latency, high-quality AI responses
- Collaborate with product and engineering teams for AI integration
- Research and prototype new AI techniques
- Participate in code reviews, architectural decisions, and planning
- Mentor junior engineers and contribute to AI engineering culture
Requirements
- 5+ years of professional software engineering, with 3+ years in AI/ML
- Expertise in NLP technologies, large language models (LLaMa, Claude, GPT, etc.)
- Knowledge of RAG systems and embedding techniques
- Experience with emotion/sentiment analysis in text/voice data
- Proficiency in Python and ML frameworks (PyTorch, TensorFlow, Hugging Face)
- Experience with voice processing technologies
- Knowledge of cloud platforms (AWS, Azure, GCP)
- Experience with real-time, low latency systems
- Understanding of production ML systems, monitoring, evaluation
- Experience building AI agents with memory and contextual understanding
Preferred Skills
- Knowledge of vector databases (Pinecone, Weaviate)
- Voice emotion detection and voice cloning
- Designing AI systems for BFSI or healthcare
- Multi-agent system experience
- Contributions to open-source AI projects or publications
What We Offer
- Opportunity to work on cutting-edge AI technology
- Competitive package with ESOP
- Direct collaboration with experienced leadership
- Flexible remote work policy
- Fast-paced startup environment with growth opportunities
- Commitment to technical excellence
Join Us
At Emvo AI, you'll be at the forefront of AI in customer experience, making a meaningful difference.
How to Apply
Send your resume and a note of interest to View email address on click.appcast.io with the subject "Senior AI Engineer - [Your Name]".
Equal Opportunity
Emvo AI is an equal opportunity employer, celebrating diversity and inclusivity.