We're Hiring!
About ScalePad
ScalePad is a market-leading SaaS company with headquarters in Vancouver, Toronto, Montreal, and Phoenix, AZ. Our global workforce offers MSPs the tools and community needed for success.
Achievements & Recognition
- MSP Today’s Product of the Year
- G2’s 2024 Fastest Growing Product
- 2024 Best IT Management Product
- Named a Best Workplace in Canada by Great Place to Work™ (2023)
Your Mission: Head of AI Engineering
Join our tech-management team as the leader of AI development initiatives. You will guide, mentor, and shape our AI strategy, focusing on building impactful AI applications.
Responsibilities
Technical Leadership & AI Strategy
- Architect state-of-the-art AI applications.
- Provide expertise in ML, LLMs, GNNs, RAG, and multi-modal AI.
- Guide AI-first application design focusing on scalability and reasoning.
- Design multi-agent architectures and reasoning workflows.
- Maintain software architecture principles like DDD.
- Drive efficient MLOps & AI DevOps practices.
- Integrate AI-driven analytics into decision-making workflows.
AI Governance & Ethics
- Ensure responsible AI practices.
- Promote a human-empowered AI vision.
- Establish AI governance frameworks.
- Advocate for explainable and observable AI systems.
Team Leadership & Developer Experience
- Manage and mentor a global team of AI and BI engineers.
- Enhance developer productivity.
- Promote modular, reusable AI development practices.
Cross-Functional Collaboration & Leadership
- Collaborate with engineering, product, data science, and OS teams.
- Communicate complex AI concepts to stakeholders.
- Embed AI capabilities into customer features.
- Integrate AI analytics into enterprise decision workflows.
Qualifications
- Hands-on AI leader comfortable with coding.
- Mentor with a passion for AI excellence.
- Deep expertise in AI and software architecture.
- Proven software development and product impact experience.
- Experience with MLOps, AI governance, and ethics.
- Strong stakeholder engagement skills.
- Experience leading distributed teams.
Why Join Us?
- Lead AI-driven product evolution.
- Work with cutting-edge AI/ML tech.
- Influence enterprise AI solutions.
What You’ll Love Working As A Rocketeer
- Ownership via ESOP
- Growth & stability with leadership insights
- Annual professional development
- Hybrid flexible work environment
- Top-tier hardware
- Wellness amenities at Vancouver office
- Comprehensive benefits including medical, dental, RRSP matching, and stipends
- Flexible time off policy
Our Commitment
We invest in your long-term career and impact. Our culture celebrates diversity, equity, inclusion, and belonging.
Application Details
Eligible to work in Canada? Apply now! Only shortlisted candidates will be contacted.
DEIB Statement
We foster an inclusive environment where everyone’s voice matters.
Join us and shape the future of AI at ScalePad!