Job Description
The Company
PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. It empowers consumers and businesses in approximately 200 markets to participate and thrive in the global economy.
What We Do
- Operate a global, scalable two-sided network connecting merchants and consumers.
- Facilitate online and in-person payments.
- Provide proprietary payment solutions accepted by merchants.
- Enable flexible transactions via various funding sources: bank accounts, PayPal/Venmo balances, credit/debit cards, cryptocurrencies, gift cards, and rewards.
- Support cross-border shopping and merchant global reach, reducing trade friction.
Company Values
- Inclusion
- Innovation
- Collaboration
- Wellness
Job Overview
We are seeking a Talented Engineering Manager to lead our AI Personalization Solutions organization. You will oversee a team to develop AI/ML solutions, guide technical discussions, architect solutions, and ensure successful project delivery.
Team Introduction
Join a mission-driven team transforming commerce through personalized shopping experiences. Impact over 400 million consumers and 30 million merchants worldwide by creating foundational AI/ML capabilities.
Responsibilities
- Manage AI/ML solution roadmaps & priorities.
- Lead a high-performing engineering team.
- Hire and mentor top-tier ML and software engineers.
- Design and optimize Generative AI/LLM models supporting thousands of tenants.
- Ensure high code quality, performance, and reliability.
- Drive innovation with new machine learning techniques.
- Collaborate with cross-functional teams including product managers and data scientists.
- Develop engineering processes and collaboration models.
- Stay updated with AI/ML advancements.
Qualifications
- Proven leadership in AI/ML teams, with successful productization.
- Record of scalable platform delivery in high-pressure environments.
- Degree in Computer Science, Engineering, Data Science, or related fields.
- Experience with Generative AI, Prompt Engineering, LLMs.
- Strong background in deep learning, NLP, Vision.
- Programming skills in Python, Java, Scala, SQL, NoSQL.
- Knowledge of ML pipelines, Big Data tech, distributed systems.
- Experience with cloud platforms (AWS, Azure, GCP) and container tech.
- Excellent communication and leadership skills.
Preferred Skills
- Content understanding, enrichment, entity resolution, knowledge graph.
- MLOps, experimentation frameworks.
- Performance tuning for large-scale applications.
Additional Information
- Subsidiary: PayPal
- Travel: 0%
- Work Model: Hybrid (3 in-office days, 2 flexible)
Benefits
Valuable benefits supporting your physical, mental, and financial well-being. Visit PayPal Benefits for details.
About Us
Learn more about our culture here.
Diversity & Inclusion
PayPal is an equal opportunity employer committed to creating an inclusive environment.
Application
Join our Talent Community. Apply confidently, we encourage everyone to consider this opportunity.