Job Description: About the Role
We're seeking an experienced Director of AI Engineering to lead the engineering strategy and execution for our next-generation AI and Generative AI platform. This highly visible and impactful role will involve leading a talented team of engineers focused on delivering robust, scalable, and innovative AI capabilities that are foundational to customer experiences.
Key Responsibilities:
- Define and own the technical vision and strategy for our AI platform, focusing on enabling scalable, responsible, and performant GenAI capabilities across multiple product lines.
- Translate research and architectural prototypes into robust, production-ready systems that serve real customer use cases at scale.
- Collaborate closely with AI architects, research scientists, product managers, and other engineering leaders to ensure alignment between long-term vision and near-term deliverables.
Engineering Execution:
- Lead the end-to-end delivery lifecycle of complex, AI-powered software systems—from roadmap definition through design, development, deployment, and maintenance.
- Establish and enforce strong engineering practices, including CI/CD, observability, code quality, technical design reviews, and security best practices.
- Drive platformization and reuse by building core AI infrastructure and services that are extensible, efficient, and easy to adopt by downstream teams.
Organizational Leadership:
- Build, scale, and mentor a high-performing, diverse engineering team with deep expertise in distributed systems, AI/ML, and platform development.
- Develop leaders within your team and foster a culture of innovation, inclusion, psychological safety, and accountability.
- Create clarity and alignment across geographically distributed teams through crisp communication, strong planning, and effective execution.
Cross-Functional Influence:
- Partner with product management, architecture, data science, research, and design teams to shape strategy, define priorities, and deliver on key outcomes.
- Engage directly with internal stakeholders, executive leadership, and occasionally customers to represent the platform's capabilities, direction, and impact.
- Act as a champion for responsible AI, working with internal policy, legal, and security teams to ensure our systems are trustworthy and compliant.
Innovation & Thought Leadership:
- Keep pace with the fast-moving AI landscape, proactively evaluating new technologies, tools, and techniques that could benefit the platform and our customers.
- Encourage a mindset of continuous learning and technical curiosity within the team, staying connected to external communities and advancing our internal thought leadership.
- Represent the company's AI engineering excellence in external forums (e.g., tech talks, publications, open-source contributions) as appropriate.
Job Highlights:
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