Job Description
Minimum Qualifications
- Bachelor's degree in Computer Science or equivalent practical experience.
- Experience in computational linguistics or engineering.
- Experience working with customers, executives, and technical leads.
- Experience in building chatbots or voicebots.
Preferred Qualifications
- Experience in building chatbots or voicebots with Dialogflow, including launching chatbot or voicebot applications.
- Experience building cloud-based conversational AI solutions.
- Knowledge of natural language processing and related concepts.
- Strong leadership and collaboration skills in AI or Machine Learning.
- Excellent communication, presentation, and problem-solving skills.
About the Job
Role Overview
As a Technical Solutions Consultant, you will oversee the technical relationship with Google’s largest advertising clients and/or product partners.
Responsibilities
- Lead cross-functional teams including Engineering, Sales, and Product Management.
- Leverage emerging technologies for clients/partners.
- Manage end-to-end technical execution from concept to data analysis and support.
- Balance business needs with technical constraints.
- Develop innovative solutions and act as a partner and consultant.
- Build tools, automate products, and develop product strategies.
- Oversee technical operations of Google’s partnerships.
- Develop and prioritize projects and resources.
Specific Tasks
- Build virtual agent solutions on Google’s conversational AI platforms like Dialogflow.
- Collaborate with customer technical leads, clients, and partners.
- Scope, manage, and deliver Contact Center AI solutions.
- Interact with sales, partners, and technical stakeholders.
- Manage project scope, risks, and timelines.
- Advocate for customer needs and drive feature development.
- Propose solution architectures and manage deployments.
- Travel approximately 30% of the time.
Equality and Accessibility
Google is committed to equal employment opportunities and considers qualified applicants regardless of various personal characteristics or backgrounds. If needed, accommodations can be requested.
Additional Notes
- Google Cloud helps organizations transform digitally with enterprise-grade solutions.
Note: This section contains detailed responsibilities and company policies for a comprehensive understanding.