Job Description
About Yuma AI
Yuma is developing a comprehensive orchestration platform designed to deploy autonomous AI agents dedicated to customer support in e-commerce. We are recognized as a leader in this space with one of the most advanced platforms supporting over 100 paying customers. Our AI agents mimic human capabilities by performing actions and retrieving information from various external services as needed.
Achievements and Focus
- Over 80% of support tickets for top merchants are automated through Yuma.
- Founded by Guillaume Luccisano, a third-time YC founder.
- Team of 20 highly dedicated and talented individuals committed to delivering AI-driven value.
Role Overview
- Small, fast-moving team of 7 engineers.
- Focus on rapid iteration, product enhancements, A/B testing, research, and optimization.
- Handling high loads: supporting millions of tickets/month and processing vast data points daily.
Technical Stack
- Backend: Ruby on Rails API, PostgreSQL, Redis, Sidekiq.
- Frontend: Next.js and React.
Company Culture
- Not a traditional 9-to-5 team.
- Committed to excellence and innovation.
Candidate Profile
Ideal Candidate
- Has led and developed large Rails applications.
- Strives for high-quality, pragmatic solutions balancing speed and quality.
- Driven to deliver superior user experience and value.
- Comfortable with backend and frontend work.
- Recent experience with Large Language Models (LLMs) and AI integration.
- Capable of managing non-deterministic outputs from LLMs.
- Disregards formal educational credentials; values skills, ownership, and drive.
Alternative Candidate
- Junior developers aspiring to grow into such roles.
Culture & Values
- Please review our culture page to understand our environment.