Job Description: AI Engineer (2 Positions)
Location
- Charlotte, NC (Hybrid On-site 2-3 days/week)
Role Overview
We are seeking highly motivated and experienced GenAI Engineers to join our team. These roles involve designing, developing, and deploying innovative Generative AI solutions.
Responsibilities
- Full Lifecycle Management:
- Prototype, experiment, build, evaluate, and deploy production-ready GenAI applications.
- Expertise Utilization:
- Large Language Models (LLMs)
- Prompt engineering
- RAG pipelines
- AI agents
- Business Problem Solving:
- Focus on incident summaries, batch recovery, change assessments.
- Prototype Development:
- Including user interfaces to demonstrate GenAI potentials.
Key Tasks
Prompt Engineering & Optimization
- Design and refine prompt templates for high performance
- Improve accuracy, efficiency, and user satisfaction
RAG Pipeline Development
- Develop and implement Retrieval-Augmented Generation pipelines
- Tools and technologies:
- LangChain
- llamaIndex
- Semantic search techniques
- Vector databases (Elastic Search, Weaviate, Pinecone, Chroma)
- Optimize for performance, scalability, data relevance, and costs.
AI Agent Development & Orchestration
- Build and orchestrate modular AI agents
- Capable of multi-step reasoning and acting within workflows
- Integration with tools such as ServiceNow, Confluence, Jira, MS Teams
- Implement workflows for automation, problem resolution, and knowledge discovery.